Client Success Associate

About Qube:

At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to cater to the needs of the global cinema business. If you are amongst those who love to work along with people making positive or transformative changes in their lives, enabling individuals to recognize and achieve their true potential, then we invite you to join hands with us in our journey of bringing every story to life.

Job Description :

·         Excellent communication skills to attend/resolve client issues on calls/Tickets/Mail

·         Problem-solving skills and quick thinking to own & resolve Client’s issues independently, thoroughly & efficiently

·         Being proactive and showing the utmost respect for the Client’s time

·         Work cross-functionally with other teams to ensure a seamless customer experience

·         Open to work in 24*7 Shifts, rotational weekly off, working from office environment

·         Stay up-to-date on the latest technologies and trends

Qualifications:

·         Any Graduate

·         Excellent verbal and written communication skills

·         Ability to work independently and as part of a team